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David Ng

Senior Leader (Director Scope) - Apple, Home Depot, Gap, E&Y, IBM, Lam , Information Technology and Services

David Ng - Senior Leader: Product Development | Quality Engineering | Development Operations

David Ng's Bio:

DAVID NG - SENIOR LEADER: I am a senior leader seeking an opportunity to leverage my skill sets in guiding product engineering and information technology organizations in scaling to their fullest potential.  

 Over my career, I have worn many “hats” in honing my expertise in leading product development and IT operations across multiple industries. My experience spans industry giants Apple and IBM, as well as hyper-growth organizations such as INS. I balance keen technology acumen with a global mindset and knowledge of how technology systems support and integrate with the business.

 

► MOTIVATIONAL TEAM LEADER: My leadership focus has been on building teams with complimentary skill sets and then leveraging those skills to maximize productivity. I am committed to attracting, retaining, and grooming top talent and future leaders, and I have successfully groomed people from individual contributors to managers.

 

► GLOBALLY AWARE PEOPLE MANAGER: Having managed and deployed systems in over 19 countries, I am familiar with the local laws and business customs in Singapore, Japan, China, Australia, North America, and the European Union. I have also managed geographically dispersed teams in India and Europe to serve customers worldwide.

 ► APPLE DEVELOPER & PIONEER: With 7 years at Apple, I participated in delivering new product offerings on the Mac, iPhone, and iPad. Working at the infancy stage of emerging technologies, I developed applications to take ideas from conception to reality.

I offer a distinct advantage to technology and retail organizations – both Fortune 500 and startups – in need of a strong and decisive technology leader who can guide product development and information technology initiatives to meet strategic business goals.

 

Specialties:

Enterprise Product Development, Product Management, Continuous Integration, DevOps, Best Practices, Large Program Leadership, Augmented Team Leadership, Team Building and Development, Budget Management, Agile Development, Iterative Development

David Ng's Experience:

  • Senior Leader at Lam Research

    Senior Leader: Reporting to the Senior Director of Operations – Global Quality, Subject Matter Expert and Data Governance Owner for the Enterprise Quality Management System (EQMS) supporting the business process re-engineering of Non-Conformance reporting processes for Manufacturing, Supply Chain and Customers. LEADERSHIP MASTER DATA MANAGEMENT ♣ Managed the Build/Buy/Integration processes delivering the Integrated Quality Management System (iQMS). Led the selection of TrackWise EQMS and the integration efforts into a SAP ECC eco-system streamlining the closed loop processes between supply chain, manufacturing and reverse logistics. ♣ Aligned disparate non-conformance processes into a cohesive unified global closed loop Investigation/RCCA processes. The new Enterprise Quality Management System eliminated dozens of non-integrated localized islands of information and joins them into a globalized unified system which has resulted in a 9 time improvement in non-conformance closure rates for manufacturing. ♣ Established Global Quality non-conformance taxonomy to harmonize and improve investigations and root cause corrective actions between Pilot and high volume manufacturing.  Harmonized symptoms, resolutions, investigations and disposition taxonomies resulting in a 9X reduction in data redundancy. 

  • Consultant: Program & Project Management, Product Development, IT Leadership, Compliance, Technology at Genentech

    SCOPE OF POSITION (20 onshore and offshore resources Rescued 2 business-critical systems) In 2013, I was brought in by Genentech, a subsidiary of Roche, to fix two critical but failing system implementations. Leveraging my program management strengths, I parachuted in, assessed the situation, and quickly moved the team toward the solution. KEY OUTCOMES -> * Salvaged Medical Affairs Workflow System after delays and noncompliance with FDA requirements. * Rescued STARS system and replaced underutilized legacy system of 15 years.

  • Head of People Technologies: Product Engineering, Continuous Development, Capability Building at Apple Inc.

    SCOPE OF POSITION ($18M operating budget $52M capital expenditure budget 500+ augmented resources Supported 82,000 users in 90+ countries) I provided strategic leadership of an offshore, continuous development environment with a team of more than 500 resources developing products that touched the following arenas: o Human Resources and Payroll o Retail o Information Technology o Hospitality o Apple University KEY OUTCOMES-> * Provided the flexible, scalable development capabilities that supported Apple's explosive growth. * Developed technology capabilities for the groundbreaking Apple University in-house business school. * Built automated continuous development environment for 500+ developers working across 13 sites. * Developed product vision and roadmap for Apple's "Hire to Retire," the end-to-end employee process. * Revamped Jobs.apple.com, enabling onboarding of 10K employees in 3 months. * Guided international expansion of Apple Inc. workforce into 16 new countries. * Enabled transition from salaried workforce to an optimized hourly workforce of 85K employees.

David Ng's Education:

  • San Jose State University

    BS Electrical Engineering
    Concentration: Hardware/Software

David Ng's Interests & Activities:

Kronos Retail Workforce Management Advisor & Key Contributor on User Experience App Store Publications: - Palette (Apple University) - UniBox (Universal Inbox) - Espresso (Change Management / Incident Management System) - Directory (Worldwide Directory) External Presence: jobs.apple.com




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